FAQ
1. Q: What is your MOQ?
A: MOQ is 100pcs. Small quantity is also OK for trial order.
2. Q: Can I get samples?
A: Free sample is available. Sample charge is refundable when order is up to a certain quantity.
3. Q: How long is the sample lead time?
A: For existing samples, it takes 2-3 days. OEM samples will take 5-7 days.
4. Q: How long is the production lead time?
A: 30-45 days after order confirmed.
5. Q: What format of the file do you need if I want my own design?
A: OEM logo or design is available. We need the format like JPG, AI, CDR or PDF.
6. Q: How many colors are available?
A: Optional or customized according to PANTONE No..
7. Q: Which kind of certificate do you have?
A: FDA, LFGB, SGS, BSCI, BV, TUV, CE, CIQ
8. Q: What is your payment term?
A: T/T 30% deposit after order signed and 70% against copy of B/L. L/C is also OK.